"Claudia builds and maintains rapport with persons of all ages, developmental levels, backgrounds, diagnoses, and quickly identifies potential stressors in the group and turns them into positive coping lessons. She knows how to reach the unreachable through her creative and artistic ability, and is not afraid to be silly and get on the clients’ level to enhance engagement. She is always ready and willing to help when needed, all while maintaining a high level of professionalism in her work maintaining appropriate boundaries."